Demand and Buyer Journey Builder

Find what is repeatable by connecting the event that creates demand with the experience that moves a buyer forward.

Complete it here, save locally or download your working copy.

Use this when

Demand feels inconsistent, opportunities start for different reasons or buyers experience a different process depending on the seller.

Useful outcome

Consistent opportunity acceptance reasons and a process that focuses team time where it delivers impact.

01

Build the trigger map

Start with real opportunities, not channels. Capture what changed before the buyer became willing to act.

OpportunityTrigger eventEvidence or signalBuyer roleFirst questionFirst useful action
02

Reconstruct five buyer journeys

Use three wins and two losses. Record what the buyer was trying to decide at each material point.

JourneyBuyer momentBuyer questionEvidence neededSeller actionWhat happened next
Win 01
Win 02
Win 03
Loss 01
Loss 02
03

Find what is repeatable

Keep the moments that appear consistently and materially move the buyer.